Legal
Returns
Laid Aside pieces are made to order just for you, so we generally do not accept returns or exchanges because of a change of mind, or because the wrong size or color was ordered. Please check the size and color on the product page before you pay.
If something is wrong with the piece itself, we will make it right.
Damaged, defective, or misprinted orders
If your order arrives damaged, defective, or misprinted, or if the package is lost on the way, we will send a free replacement. You do not need to send the original item back.
Please tell us within 30 days of delivery, or within 30 days of the estimated delivery date if the package never arrived. Email [email protected] with:
- Your name and order details
- A short description of the problem
- A clear photo of the item, if it arrived damaged, defective, or misprinted
If a replacement is not the right fix, we will refund you to the original payment method you used at checkout.
Canceling an order
If you need to cancel, email us as soon as you can at [email protected]. If the piece has not gone to print yet, we can usually cancel the order and refund you to your original payment method. Once it has been printed or shipped, we generally cannot cancel it.
Wrong address
An incorrect shipping address is not treated as a damaged or misprinted order. Please see our shipping policy for how address changes and returned packages are handled. If we need to ship the order again because of an address issue, there may be a shipping charge.
Custom church and team orders
Custom orders are quoted separately. Any return or cancellation terms for those orders will be in your quote.
Last updated November 11, 2026.